Zendesk is a customer service and engagement platform that unifies support ticketing, live chat, messaging, and self-service help centers in one solution.
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Zendesk provides an omnichannel customer service platform used by over 100,000 businesses. Core products include Support (ticketing), Chat (live messaging), Guide (knowledge base), Talk (phone), and Explore (analytics). The platform integrates with 1,500+ apps and supports AI-powered bots, automated workflows, and unified agent workspaces across email, chat, social, and phone channels.
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